Privacy Policy

At Ayeza Wahaj Cosmetics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

Full name
Phone number
Email address
Delivery address
Order details
Payment information (where applicable)
Website browsing information and preferences

We only collect information necessary to provide you with a smooth shopping and delivery experience.

How We Use Your Information

Your information is used for:

Processing and delivering your orders
Confirming your order details
Contacting you regarding your order
Providing customer support
Managing exchanges and customer requests
Improving our products, services, and shopping experience
Sending updates, offers, and promotions (if you choose to receive them)

Privacy & Discreet Packaging

We understand the importance of privacy when purchasing ladies' intimate wear.

At Ayeza Wahaj Cosmetics, all orders are processed with complete confidentiality. Your parcel is packed in secure and discreet packaging without revealing the nature of the products inside.

Your personal information and purchase details are kept private and are never shared publicly.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers when required, such as:

Courier companies for delivery purposes
Payment service providers for transaction processing
Website and technology providers to improve our services

These partners are only provided with the information necessary to complete their services.

Payment Information

For Cash on Delivery (COD) orders, we only collect the information required to process and deliver your order.

For online payments, payment details are processed through secure payment providers. We do not store your complete payment card information on our systems.